Understanding AI Capabilities and Limitations
Learn what the AI assistants can and cannot do, and understand their limitations.
Learning Objectives
- Understand what AI assistants can do
- Recognize AI limitations
- Know when human review is needed
What AI assistants can do
The AI assistants can answer questions, explain metrics, recommend plans, create support tickets, run scans, review opportunities, and authorize recovery actions (with your consent). Each assistant has specialized permissions for its role.

What AI assistants cannot do
The AI assistants cannot: guarantee recovery results, access data outside your authorized scope, modify your subscription without your consent, or take recovery actions without your explicit authorization. They provide information and assistance, but you remain in control.
AI is not a guarantee
AI suggestions and estimates are not confirmed findings. The scanner detects patterns, but human review and authorization are required before any action. Recovery results depend on real-world factors that AI cannot predict with certainty.
When human review is needed
You must review and authorize every recovery opportunity before action is taken. The AI can recommend, but you decide. For complex or high-value opportunities, consider the AI's recommendation alongside your own business judgment.
Important Notes
- AI assistants respect your existing authentication, subscription entitlements, and permissions.
- No AI assistant can execute a recovery action without your explicit authorization.
Related Tutorials
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