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Plans, Billing, and ARU Usage

Understanding How ARUs Are Consumed

Learn the official ARU definition and understand exactly what consumes an ARU.

4 min read

Learning Objectives

  • Understand the official ARU definition
  • Know what consumes an ARU
  • Know what does not consume an ARU
1

Official ARU definition

One ARU (Attempt Recovery Unit) is consumed when a recovery attempt reaches a confirmed completed outcome, whether successful or unsuccessful. This is the authoritative definition used by the Recoupant metering system.

recoupant-profit-flow.com
ARU usage panel footnote showing the official ARU definition
2

What consumes an ARU

Only a completed recovery attempt consumes an ARU. A completed attempt is one that has reached a terminal outcome: Recovered, Partially Recovered, or Unsuccessful. Each completed attempt consumes exactly one ARU, regardless of the outcome.

3

What does NOT consume an ARU

The following do NOT consume ARUs: running a revenue scan, AI analysis and verification, opportunity detection, authorizing an opportunity, pending or in-progress attempts, AI chat interactions with any assistant, browsing the Knowledge Center or Learning Center, and syncing integrations.

4

Idempotent consumption

ARU consumption is idempotent — the same recovery attempt can never consume two ARUs, even if the system processes duplicate webhooks or retries. Each attempt has a unique idempotency key that prevents double-counting.

Important Notes

  • One ARU = one completed recovery attempt, whether successful or unsuccessful.
  • Scanning, analysis, AI chat, and pending attempts are all free — they never consume ARUs.

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